Ekart courier is Flipkart’s in-house supply chain.Therefore most of the orders are shipped via Ekart logistics.However, Ekart is basically a Flipkart group service which is maintained by them.Ekart still now is underdeveloped and yet to launch a lot of other services.Ekart delivers all kind of Flipkart orders whether it is cash on delivery,same day delivery or in a day guaranteed service.Right now it serves 3800+ pin codes in India.Besides the Flipkart group now Ekart is available for Brands, Sellers, Platforms and public Consumers.
About Ekart Registration :
If you look inside of Ekart trademark,you can find almost all possible Ekart business domains have been registered under the name of Sachin Bansal at Godaddy.I have checked and found total 238 domains associated with his name and it may increase.
Ekart Registrant Address :
Registrant Street: Brigade Manae Court, First Floor
Street: No.111, Koramangala Industrial Layout
Postal Code: 560095
Email – firstname.lastname@example.org
Well,Above are the details of Ekart owner.Now read the below part for tracking Ekart shipment :
Ekart Logistics Tracking
How to track order ?
I have discussed earlier about tracking Flipkart ,where you can find the Flipkart order shipping process.When your order is dispatch via Ekart,it means you have to track shipment ID at their official site.
Flipkart inbuilt tracking page :
Ekart courier package can be track at Flipkart track order page.You need both email ID and Tracking ID details.
: For an example :
Tracking ID – FMPC0131044748
Registered Email – email@example.com
Enter the above details to get the order location and estimated delivery time.
Ekart Own tracking service :
If you want to track order directly at Ekart,you just need the consignment or shipping ID.Follow below steps :
1. Land to Ekart homepage
2. Enter (Probably starts with – FMPC) 10 digits AWB number in the box
3. Click track button to see the order shipment status.
One Click Tracking Method :
This works in the same way as above guide.Here you can set up tracking URL with your tracking number.Flipkart uses the same URL but just changes the AWB number.Just replace the 10 digit number and directly paste the link to the address bar.
URL Format – https://www.ekartlogistics.com/track/Enter tracking ID/
Example – https://www.ekartlogistics.com/track/FMPC0131044348/
24/7 Hrs Customer Support :
Call: +91 80 67980999 between 8 am and 11 pm (IST).
Email Support – firstname.lastname@example.org
FAQ,Related EKART Courier :
Can I trust this logistic ?
According to Ekart,they process & delivers over 3 lakh packages every day.The giant eCommerce store Myntra and Flipkart already associated with them for quick delivery.Therefore you can trust them for sending your parcel.
Does Ekart provide door pickup service ?
Not all pin codes are serviceable,you can check your pin codes where you can request for pickup service or not.
What are the charges and fees ?
Courier charges calculated depending on parcel origin,destination and the weight of documents/non-documents items.
How do I pay courier Fees ?
Right now they only support cash payment.They have promised that they will enable e-payment option for debit card and credit cards.however you can use Flipkart wallet,for more details contact with Ekart customer care team.
What can I courier ?
except few banned items you can courier all item.The maximum weight they allow 10 kgs.
How to cancel my order ?
You can do it from your account dashboard.Find the “My bookings” page and follow further steps.
What is refund policy ?
Ekart clearly mentioned their refund policy.However you can claim for these cases :
1. If they are unable to deliver a courier due to operational reasons.
2. If Ekart loses your courier.
3. if they damage your item(s) while in transit.
How to provide bank details for receiving the refund ?
Go to “My Bookings page”
Provide bank account number and the IFSC code of the branch that holds the account.
Once the refund is approved the credit will be transferred by NEFT.
Note : You may have other queries,here I request you top lease contact with Ekart team.Find customer care details below.
You can’t get Support For these issues :
Booking a new door-step courier pick-up at a time slot that is convenient to you
Cancel a scheduled pick-up
Cancel a pick-up that is in-transit
Rescheduling a doorstep pick-up slot on a previously scheduled pick-up
Regarding Tracking package