ee Delivery Tracker service,How to Track my Order ee step by step guide.
For the latest information on your order, please enter the details below. Be sure to use the email address or phone number you used to place your order. Please use the 10 digit order number for the latest order status. Note. Currently, the delivery service is operating as usual and offers a very good level of service throughout the network. However, depending on the order, it may take a little longer than usual.
ee Delivery Tracking steps :
- First visit ee Delivery Tracker page : https://myaccount.ee.co.uk/orderdetails
- Enter order reference number and email address or phone number
- Track ee delivery status
Track my Order ee Faq
Where can I find my order number ?
The confirmation email will contain an order number of 10-12 characters. You will receive it when you place an order online, in store or by phone. Can't find it in your inbox? Check your junk or spam folders.
My order number doesn't work. What can I do?
First, check your order number. It can be only numbers or a combination of letters and numbers. Then make sure you use the email address or phone number you provided when ordering.
Note. If your order number is 12 digits starting with “XKN”, tracking may take up to 24 hours. Try again later or wait for updates from them.
What orders will I be able to track?
At this time, ee can only provide order tracking, including devices billed monthly. It is also not possible to track items ordered with Super Fast Shipping or some orders containing multiple items.
If you ordered payment by phone, device or EE SIM card, your order should be delivered within 48 hours. Watch out for text or email messages from them.
Can I change to a different colour after I have ordered ?
In some cases, you can speed up your phone by switching to a different color or memory size. If you ordered from a store, please return to that store. If not, please contact us by phone to discuss your options.
Can I change my delivery slot?
Yes. they will give you a link to change your shipping slot or arrange for your order to be shipped to the nearest pickup location.
Can I change my delivery location?
Unfortunately, you cannot change your address after ordering.
When will my order be shipped?
For the latest information on your order, please enter the details below. Be sure to use the email address or phone number you used to place your order. Please use the 10 digit order number for the latest order status.
Note. Currently, the delivery service is operating as usual and offers a very good level of service throughout the network. However, depending on the order, it may take a little longer than usual.
How long does delivery take?
Most orders ship within 24 hours of being shipped. You will receive the latest text or email with the delivery date and time. Or, if you're picking up orders from the store, let us know when you're ready to pick them up.
Do I need to sign the delivery?
It will take effect immediately and will no longer ask you to sign the handheld, instead the driver will sign for you. Record the name of the consignee and the message “Delivered by Authorized Entity” in the subdivision's signature section. You can still fully track and trace your order, giving you complete visibility into all of your packages.
Delivery date is not specified or “Pending Confirmation” is displayed. What does it mean?
It may take several hours for your order to arrive on the estimated delivery date. EE will notify you via email or text as soon as a date has been set.
What does “planned delivery date” mean?
For some orders, they may only provide a delivery date as an estimate. When the date is determined, ee will notify you via SMS or email.
Delivery times are also subject to change, often due to unforeseen delays by suppliers. Please forgive me. EE classify as soon as possible.
What does “scheduled to ship within 24 hours” mean?
If you ordered a device in stock, it means that it will be shipped within 24 hours.
If you pre-order or order a device that is out of stock, it will be immediately included in EE. When the device arrives in stock, it will be shipped to your address or selected EE store within 24 hours.
I'm getting a message that my order has shipped, but the order tracking information seems to be incorrect. Why?
You may have received your device before the order tracking information was updated. In this case, ee will ship your device within 24 hours and provide you with shipping information via text or email. Please check these posts for the latest updates and select a delivery location using our DPD courier.
Why did my order return to “Order Confirmed” status?
Your order may revert to “Order Confirmed” because you didn't receive all the stock you were hoping for. You may also see a delayed message. When pre-ordering, this can often be due to a delay from the manufacturer of the new device. EE will send the device as soon as it is received.
Do you deliver on weekends?
Yes, there will be delivery on Saturday.
Who can I talk to about delivery?
The tracking page displays the latest information about your order. Unfortunately, our customer service consultants do not have access to detailed information.
About EE :
As part of the BT Group, EE operates the largest and fastest mobile network in the UK, providing 4G to more locations than any other network in the UK. EE first launched 4G in the UK in October 2012 and 5G in May 2019.
Customer Service :
Calling from EE landline
0800 079 8586
From another provider
0800 956 6000
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